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Troubleshooting

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Panel Not Appearing

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No checkpoint exists for this commit

The extension only shows a panel when it finds a matching checkpoint. If the commit was made without partio enabled, or the checkpoint hasn’t been pushed yet, no panel will appear.
  • Run partio status in the repository to confirm checkpoints are being created
  • Check that the partio/checkpoints/v1 orphan branch has been pushed to GitHub

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Not authenticated

The extension requires a valid connection to app.partio.io and a GitHub token with repo scope.
  1. Click the Partio icon in the toolbar — if it shows “Not connected”, click Connect
  2. If connecting fails, sign in to app.partio.io first, then try again

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Page type not supported

The extension only activates on commit pages, pull request pages, and pages with commit links. Other GitHub pages (issues, discussions, repository root) are not supported.

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Authentication Problems

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Session not detected

The extension looks for an AuthJS session cookie from app.partio.io. If it can’t find one:
  1. Open app.partio.io and verify you’re signed in
  2. Click the Partio icon and click Connect
  3. If you still can’t connect, try signing out of app.partio.io and signing back in

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Token expired

GitHub tokens can expire or be revoked. If the extension stops showing data:
  1. Click the Partio icon — if it shows your username, click Disconnect
  2. Click Connect to re-authenticate and get a fresh token

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Auto-reconnect not working

If you explicitly disconnected via the popup, the extension sets a flag that prevents auto-reconnection. Click Connect to clear this flag and re-enable automatic session syncing.

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Badges Not Showing

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No checkpoints in repository

Commit list badges only appear for commits that have matching checkpoints. If no checkpoints exist in the repository, no badges will appear.

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GitHub SPA navigation

GitHub uses client-side navigation (Turbo/PJAX). The extension listens for these events, but in rare cases the event may not fire. A full page reload (Cmd+Shift+R / Ctrl+Shift+R) will re-trigger badge injection.

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Data and Privacy

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Where is data stored?

DataLocation
GitHub tokenchrome.storage.local (browser-managed encryption at rest)
Username and auth statuschrome.storage.local
Checkpoint cachechrome.storage.local (5-minute TTL, auto-expires)
Checkpoint dataRead from the partio/checkpoints/v1 branch on GitHub via API

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What network requests does the extension make?

The extension only communicates with two services:
  • GitHub API (api.github.com) — reads checkpoint data from the orphan branch using your token
  • app.partio.io — checks your authentication session

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Does the extension collect analytics?

No. The extension does not send telemetry, usage data, or any information to third parties.